Work With Us
LEARN MORE ABOUT JOINING TEAM THERAPY
Joining our Therapy Team means being part of a dynamic and supportive community, we're focused on both personal growth and professional development. We're looking for individuals who thrive on connecting with others and are committed to continuous learning. Sound like you? We would love to meet you!
We have so many opportunities for you to grow, check out our amazing benefits and open roles below.
PERKS + BENEFITS
We're home to an array of small makers and big brands alike. Use your employee discount on everything in our shops!
Set yourself up for a more secure financial future by contributing to our 401(k) accounts. Therapy will automatically give 5%, no matching required.
We encourage employees to use Paid Time Off (PTO) and sick pay to refresh, recharge, and rebalance away from work.
Education is important to us, we'll contribute to the tuition for our eligible student employees.
We offer both parental leave and reimbursements on out-of-pocket childcare to eligible employees, to help support the new parents on our team.
We'll cover a portion of your fitness journey, whether it's a gym membership or monthly classes.
You're covered! We offer a competitive health insurance package including company contributions for eligible employees. Vision and dental is included.
In celebration of your milestones! We offer a fun bonus for both your birthday and annual Therapy hire date anniversary.
Open Roles
Sales Specialist
OPEN POSITIONS AT THE FOLLOWING LOCATIONS
Campbell, Livermore, San Bruno, San Carlos, Burlingame, Mountain View, Pleasanton, San Francisco
OVERVIEW
Sales Specialist are responsible for supporting the store by contributing to reaching and exceeding sales objectives, providing excellent customer experiences, and contributing to the overall success of the Therapy brand.
RESPONSIBILITIES
- As a Sales Specialist, you act as a brand ambassador bringing your own personal style, passion for the product and welcoming energy to the sales floor each day
- Collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued
- Takes initiative to drive sales and store metrics by utilizing key performance indicators to set daily and monthly goals
- Master in product knowledge and customer service, regularly uses suggestive selling techniques to meet goals.
- You will collaborate with peers to merchandise and maintain an organized, welcoming shopping environment while prioritizing customer interactions and store operations.
- Supports the shipment process from unpacking to merchandising. Self awareness of product, including what’s new and what’s restock.
QUALIFICATIONS
Enthusiastic attitude and love the Therapy brand!
Available nights, weekends and holidays
Can bend, reach, stretch as well as lift, carry and move at least 40 pounds
Can regularly move around all store areas and be accessible to customers
Previous retail experience preferred, but not necessary
Hourly range: $20+ per hour
Warehouse Associate
OPEN POSITIONS AT THE FOLLOWING LOCATIONS
San Bruno
OVERVIEW
Warehouse Associates are responsible for performing an array of duties such as receiving and processing incoming stock and materials, picking and filling online orders, while also distributing and delivering goods to all our locations.
RESPONSIBILITIES
- Key member in shipment process. Unload and unpack shipment from various vendors. Inspect for damage, price checks, and report any discrepancies to management.
- Prepare and organize stock for inventory. Communicate to various departments when jobs are affected by damaged or missing pieces.
- Ability to load product and drive our delivery sprinter van, will need to be available both late night and early mornings with an adaptability for a flexible schedule.
QUALIFICATIONS
Enthusiastic attitude and love the Therapy brand!
Are available nights, weekends and holidays
Basic math and organization skills
Can bend, reach, stretch as well as lift, carry and move at least 80 pounds
Relevant experience in a stock room environment preferred
Valid CA Drivers License necessary
Hourly range: $20 - $24 per hour based on previous experience
Assistant Manager
OPEN POSITIONS AT THE FOLLOWING LOCATIONS
San Francisco, Burlingame, Campbell
OVERVIEW
Assistant Managers are responsible for supporting both the daily running of the store and both leadership teams by contributing to sales objectives, providing excellent customer experiences, and contributing to the overall success of the Therapy brand.
RESPONSIBILITIES
- As an assistant manager, you act as a brand ambassador bringing your own personal style, passion for the product and welcoming energy to the sales floor each day
- Leads the team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued
- Communicates and works with the management team to create and complete store operations, merchandising, and training objectives.
- Master in product knowledge and training staff on new and existing merchandise.
- You will collaborate with peers to merchandise and maintain an organized, welcoming shopping environment while prioritizing customer interactions and store operations.
- Supports the shipment process from unpacking to merchandising. Self awareness of product, including what’s new and what’s restock. Ability to communicate and recognize discrepancies
- Provides insights related to the customer and staff experience, communicates feedback to management and support
QUALIFICATIONS
Enthusiastic attitude and love the Therapy brand!
Are available nights, weekends and holidays
Can bend, reach, stretch as well as lift, carry and move at least 40 pounds | 18 kilos
Can regularly move around all store areas and be accessible to customers
1+ years of retail experience
Hourly range: $23-$25 per hour
Store Manager
OPEN POSITIONS AT THE FOLLOWING LOCATIONS
San Francisco, San Carlos, Burlingame, Mountain View, San Mateo, Campbell
OVERVIEW
Store Managers act as ambassadors of our brand, and are expected to connect with our customers at both the store and community level. The Store Manager is responsible for prioritizing high levels of customer service while simultaneously facilitating a positive team environment and executing operational tasks. The ideal candidate for this role is a confident individual who is comfortable with ambiguity and can lead by example. You will thrive in this environment if you are a confident self-starter with a growth mindset.
RESPONSIBILITIES
- Leads with a people-first philosophy; with both customer engagement and employees in mind. Encourages open dialogue, reinforces follow through.
- Provides store, merchandising and product insight to appropriate teams. Is an avid thought leader to new ideas for the company as a whole.
- Oversees and collaborates with leadership to create strategies and timeline for store goals both operationally and visually.
QUALIFICATIONS
Enthusiastic attitude and love the Therapy brand!
Are available nights, weekends and holidays
Can bend, reach, stretch as well as lift, carry and move at least 40 pounds | 18 kilos
Can regularly move around all store areas and be accessible to customers
1+ years of retail experience in a leadership role
Hourly range: $25-$30 per hour
South Bay Regional Manager
OVERVIEW
Regional Retail Sales Manager oversees and coordinates all retail activities in each region in our SF/Peninsula (Burlingame, San Bruno, San Carlos, both San Francisco, San Mateo stores), East Bay (Pleasanton and Livermore), and South Bay (Campbell and Mountain View).
They are responsible for supporting the store staff in the overall daily operation of the store including assuming total accountability for sales, reaching and exceeding sales objectives, planning and delegating tasks among staff to ensure efficient operation of the store, maximizing profit by controlling expenses, training all store personnel, and protecting company assets.
The Regional Manager is a pivotal leader in the organization, leading store teams by setting goals, creating strategies, and developing talent for the region. This role supports the team to succeed on all measures - including business performance, customer satisfaction, associate development, and flawless execution of the retail operations and brand standards.
They are an actively engaged leader of leaders of the team, and drive superior performance and professional development. The Regional Manager delivers upward communication of trends and patterns that are affecting the region with other support staff and regional managers.
RESPONSIBILITIES
- Assesses store business using company reporting tools to identify department and global opportunities for the store; empowers management and team to make strategic, creative, and business-impacting decisions
- Embraces a culture of development by protecting time with direct reports and consistently delivering feedback for individual personal growth and succession planning. Assisting in training for management and specialist roles.
- Collaborates with the leadership team to plan a strategic approach to daily, weekly, and monthly operating procedures; actively assesses sales, staff development, payroll, and general operations
QUALIFICATIONS
Enthusiastic attitude and love the Therapy brand!
Flexible and adaptable; embraces a fast paced environment
Are available nights, weekends and holidays
Previous retail experience, specifically in a leadership role
$64,500-$70,000 / annual salary
Therapy celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.